Our Leadership Team
Our Manupak Team is a group of like-minded individuals, passionate about delivering a fantastic customer experience. Here are just a few of the people focused on helping your business run as smoothly as possible every day.
Our Director Mark has over 25 years of experience within the packaging industry and has spent the last 10 years leading our team. He is at the forefront of everything that happens at Manupak, working closely with our customers on a day-to-day basis. Mark’s knowledge and experience in the packaging industry is second to none and he has been the driving force behind Manupak’s success and growth over the last 6 years.
Lauren has been a member of the team since the very beginning of Manupak’s journey. As a key part of our Customer Service and Support Team, Lauren is in constant communication with our customers. She is always on hand to offer advice and support and generally provide outstanding customer care. Lauren’s vast product knowledge and keen eye for detail means she is fantastic at dealing with queries or issues that may arise.
Beki quickly became a vital member of our Manupak team, when she joined in 2017. Day to day, Beki is responsible for a wide range of customer service and support duties and therefore is often the first point of contact for our customers. Beki has many years experience in customer service and prides herself on her excellent organisational skills. Together, Lauren and Beki form an extremely effective team.
Dan is responsible for our Quality and Technical department; most importantly for guaranteeing the quality and integrity of the products that we supply to our customers. This involves gathering accurate specification data from our manufacturers in addition to organising and conducting product testing. For this reason, Dan plays a vital role in ensuring that only the highest quality packaging reaches our Customers
Danny oversees the processes and systems within Manupak to ensure that they run as efficiently as possible. By continually monitoring and analysing the way that we work, Danny can implement strategies to improve our customer experience. He works closely with all departments on a daily basis, so there’s not much that goes on here at Manupak that Danny doesn’t know about.
Sarah heads up our Marketing Department here at Manupak. She has a contagious enthusiasm for her profession and is focusing her 9 years of experience in the SEO and Marketing sectors towards growing the Manupak brand. As the Marketing Manager, Sarah is responsible for guiding Manupak’s marketing activities towards meeting the diverse needs of our customers and reaching new audiences.
As our head of fulfilment, Gary is responsible for our Midlands and North West operations. Gary brings a wealth of experience to the team. He is tasked with ensuring our warehouses are running as effectively and efficiently as possible and stock levels are closely monitored. Gary is extremely adaptable and his practical approach to problem-solving has proved invaluable to Manupak.
Alfonse is responsible for the managing our Manupak accounts. He is kept busy by processing and maintaining Manupak Customer Accounts, which includes invoicing, processing payments and producing weekly financial reports. Although he is a numbers man, Alfonse prides himself on understanding each customer’s business and delivering a personalised service to all Manupak customers.