Frequently Asked Questions

Below you will find the answers to some of our most frequently asked questions. Hopefully you will find the answers you need here, however don’t panic if not, please contact us by completing our enquiry form here and we will reply to you shortly.

How long does it take to receive a quote?

We aim to respond to all quotes and enquiries within 48 hours. More complex enquiries may take slightly longer but we will keep you informed.

What are your minimum order quantities?

Our minimum order quantities are full vehicle loads (33 Euro pallets via Europe or 26 pallets via UK production). Smaller quantities can sometimes be accommodated, dependent on the product required.

Can I request a sample?

If you are interested in receiving a sample of one of our products, please contact our Customer Service Team here.

What currencies do you accept?

We are able to accept:

UK Sterling
Euro
US Dollar

What type of payment methods do you accept?

We are able to accept payment by:

BACS
Bank Transfer
Cheque
Proforma

Do you offer printing?

We are able to offer several different printing options such as:

Offset Printing
In Mould Labelling
Litho Printing
Digital Printing

Where are you based?

Although we serve customers right throughout the UK, our office is based in Cheshire:

Manupak
Hyde Point
Dunkirk Lane
Hyde
Cheshire
SK14 4PL

How can I track my order?

If you require an update on your order status, please contact the Manupak Customer Service Team on 0161 366 4479 or fill in our enquiry form here.

What if I can’t find what I’m looking for?

Don’t worry if you can’t find what you’re looking for. We have over 25 years of experience sourcing high quality packaging from all around the world. Please contact the Manupak Customer Service Team on 0161 366 4479 or fill in our enquiry form here.